Faqs
Shipping & Returns
HOW LONG WILL IT TAKE TO GET MY ORDER?
All orders have a processing time of 3–5 business days (excluding weekends and holidays) before shipping, regardless of the shipping method chosen at checkout.
For some of our handmade products, processing may take longer due to the time required for production and curing. This means even if you select expedited shipping options like Priority Mail or Priority Mail Express, please plan for an additional 3–5 business days before your order is shipped.
Once shipped, delivery times will depend on the shipping method selected:
- Standard Shipping: Typically 3–7 business days for U.S. orders.
- Expedited Options (Priority Mail or Express): Faster delivery times as indicated at checkout.
For more details, check out our Shipping Policy.
If you have questions about your order timeline, don’t hesitate to contact us at helpme@rebadgedesign.com.
CAN I RETURN OR EXCHANGE AN ITEM?
Yes, we accept returns and exchanges within 30 days of delivery, provided the item is unused, in its original condition, and in its original packaging.
Please note:
- Custom orders cannot be returned or exchanged unless they arrive damaged or defective.
- Customers are responsible for return shipping costs.
For complete details and instructions, please review our Return Policy.
If you have further questions, feel free to reach out to us at helpme@rebadgedesign.com.
Installation
HOW DO I INSTALL MY BADGE?
Most of our badges are peel-and-stick for quick and easy application. However, installation may vary based on your specific badge and where you’re applying it. Please refer to the product page for any detailed instructions or special requirements for your item.
For a standard installation:
- If the surface is smooth, clean, and even, no additional adhesive is usually required.
- For recessed areas or if the badge doesn’t sit flush, you can increase its thickness by adding a layer of clear double-sided VHB mounting tape. Ensure the tape is applied evenly, smoothly, and trimmed neatly to the badge's edge.
If you’re matching the profile of surrounding elements, re-installing a badge, or working with a temperamental surface, extra care or adhesive may be necessary.
Some of our products are designed as complete replacements for stock items or as overlays. Check the product page for clarification on your badge’s intended use.
Need more guidance? There are plenty of instructional videos and methods available online to assist with application. If you still have questions, don’t hesitate to reach out—we’re happy to help!
ARE THE BADGES AND DECALS SAFE TO USE ON THE EXTERIOR OF MY VEHICLE?
Absolutely! Our badges and decals are crafted from top-quality, durable materials, making them ideal for both indoor and outdoor use.
- UV Protection: Our resin is UV-stable, so it resists cracking, clouding, and yellowing over time.
- Fade Resistance: Colors remain vibrant even when exposed to the elements.
- Weatherproof: The badges are impervious to water and can withstand extreme heat, bitter cold, and everything in between.
You can trust our products to maintain their look and performance no matter where you drive.
Gift Cards
HOW DO GIFT CARDS WORK?
When you purchase a gift card, you’ll receive an email containing a redemption code that can be used at checkout.
If you’re giving the gift card to someone else:
- Simply click the "Print this Gift Card" option in the email to create a physical copy to present to the recipient.
Gift cards are a convenient way to share your love of ReBadge Design and Graphics with friends and family!
WILL MY GIFT CARD EXPIRE?
No, your ReBadge Design & Graphics gift card never expires. You can use it at your convenience, whenever you're ready to shop.
CAN MORE THAN ONE GIFT CARD BE USED TOWARD A PURCHASE?
Yes! You can redeem multiple gift cards on a single purchase.